Seasonal TURN Help - Leasing Consultant - Student Housing

Job Purpose

The Temporary Turn Help Leasing Consultant plays a key role in supporting the community during the turn period by assisting with leasing efforts, resident communication, and move in preparation. This position works closely with the Community Manager and site team to help ensure apartments, amenities, and the overall community are ready for new residents. This is a temporary position intended to support peak turn activity.

Primary Duties & Responsibilities

• Assist with cleaning, trash removal, and general maintenance of grounds and residential areas, including make-ready units and common areas.
• Provide excellent service to all residents, prospects, and visitors to the community.
• Effectively lease apartments in accordance with occupancy goals.
• Follow Fair Housing Standards in all dealings with prospects and residents.
• Congduct outside marketing under the direction of the Assistant Manager and the Community Manager.
• Congduct the application review for each lease including credit and income verifications and background checks.
• Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
• Ensure the condition of leased apartments prior to move-in, including a final inspection.
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
• Complete all tasks necessary to successfully operate the leasing office.

Qualifications

• Strong customer service and sales skills.
• Strong communication and interpersonal skills.
• Ability to understand and explain lease documents.
• Strong Attention to detail and organization.
• Ability to multitask and manage time effectively.
• Ability to maintain confidentiality.
• Ability to work independently and in a team environment.
• Basic math skills including percentage and rent calculations.
• Ability to work weekends.
• Comfortable using social media platforms and creating posts for marketing, outreach, and community engagement.

Education and Experience Requirements

• A High School Diploma or GED is required.
• A Bachelor's Degree is preferred.
• Leasing, sales, marketing, or customer service experience is preferred.

Other and/or Preferred Education/Experience

• Knowledgeable in Microsoft Word and Excel.
• Knowledge in Entrata is preferred.