Seasonal Service Shop Technician

About evo

evo’s purpose is to make life better by building community and igniting the adventurous spirit that lives within us all. evo is a leading multi-channel retail brand at the intersection of community, commerce, action sports, and the outdoor lifestyle. We offer a distinctly curated product assortment and highly differentiated customer experiences. Success is defined by balancing three goals: building an iconic brand and business, creating an extraordinary place and path for employees, and leveraging success to give back by empowering underprivileged children. We are driven by a passion for community, sports, lifestyle, and a collective hunger to build a great company together.

About the Role

The Service Shop Technician crafts exceptional experiences for evo’s customers by maintaining, repairing, and building products. This role is seasonal, running from mid-October through mid-February, with the possibility of extension.

Responsibilities

• Assess and provide accurate repair quotes upon customer arrival.
• Ensure all service shop tasks (tunes, mounts, waxes, assemblies, etc.) are completed properly and on-time, maintaining consistent and high-quality work standards.
• Offer credible, unbiased advice during service check-ins and assist customers in selecting appropriate products.
• Attend scheduled clinics and training sessions to continuously improve personal gear knowledge.
• Order necessary parts to ensure seamless completion of repair jobs.
• Assist customers on the sales floor, providing expert insights and recommendations.
• Maintain a clean, organized, and efficient workshop area.
• Other duties as assigned.

Requirements

• No degree required.
• Minimum 3-5 years of experience.
• Adaptability, attention to detail, communication, customer service, inventory management, multitasking, problem-solving, product knowledge, teamwork, and time management.
• Embodies, honors, and lives evo’s core values: The Great 8.

Preferred qualifications include Barnett or UBI Certification.

Skills

• Adaptability
• Attention to detail
• Communication
• Customer service
• Inventory management
• Multitasking
• Problem-solving
• Product knowledge
• Teamwork
• Time management

Benefits

• Sick leave
• 40 hours of paid volunteer time off
• Employee discount and access to pro deals on most products sold
• Time together outside, volunteer activities, community events, and ride days
• Flexible work schedules, with remote work for eligible roles
• Career pathing, leadership development, network development, training, and performance feedback

Pay

$19.00 - $24.85 per hour. The base wage depends on skills and experience, with consideration for internal pay equity. While the full range is listed, hiring typically occurs below the top of the range to allow for professional and financial growth.

Schedule

This role requires weekend and holiday availability, including Black Friday and the weeks around Christmas. Shifts may include mornings, evenings, weekends, and holidays.

Culture and Inclusion

At evo, we are committed to building and nurturing a culture where equity, inclusivity, and compassion are inherent to how we operate. We value the uniqueness of each individual’s experiences and recognize the power in the diversity of ideas and opinions. Guided by our values and mission to promote more inclusive outdoor spaces, we strive to develop a team that reflects the community we hope to build. We welcome applicants who can contribute their unique voice to our journey.

evo is an equal opportunity employer. All employees and potential employees are recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.