Seasonal Service Shop Technician
About evo
evo’s purpose is to make life better by building community and igniting the adventurous spirit that lives within us all. evo is a leading multi-channel retail brand at the intersection of community, commerce, action sports, and the outdoor lifestyle. The company is defined by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences. Success is measured by balancing three goals: (1) building an iconic brand and business, (2) creating an extraordinary place and path for employees, and (3) leveraging success to give back by empowering underprivileged children.
About the Role
The Bike, Ski, and Snowboard Mechanic/Technician crafts exceptional experiences for evo’s customers by maintaining, repairing, and building products.
Responsibilities
- Assess and provide accurate repair quotes upon customer arrival.
- Ensure all service shop tasks (tunes, mounts, waxes, assemblies, etc.) are completed properly and on-time, maintaining consistent and high-quality work standards.
- Offer credible, unbiased advice during service check-ins and assist customers in selecting appropriate products.
- Attend scheduled clinics and training sessions to continuously improve personal gear knowledge.
- Order necessary parts to ensure seamless completion of repair jobs.
- Assist customers on the sales floor, providing expert insights and recommendations.
- Maintain a clean, organized, and efficient workshop area.
- Other duties as assigned.
Requirements
- No degree required.
- Minimum 3-5 years of experience.
- Adaptability, attention to detail, communication, customer service, inventory management, multitasking, problem-solving, product knowledge, teamwork, and time management.
- Embodies, honors, and lives evo’s core values: The Great 8.
Nice to haves: Barnett or UBI Certification.
Benefits
- Sick leave.
- 40 hours of paid volunteer time off.
- Employee discount and access to pro deals on most products sold.
- Time together outside, volunteer activities, community events, ride days, and an annual retreat.
- Career pathing, leadership development, network development, training, and performance feedback.
Note: Availability of benefits and perks may vary by location, tenure, and employment type. The company reserves the right to alter these benefits at any time.
Pay
The base wage for this role ranges from $19.63 to $25.92 per hour, depending on skills and experience. Internal pay equity is also considered. While the full range is listed, hiring rarely occurs at the top of the range, allowing room for professional and financial growth.