Seasonal Service Shop Technician

About evo

evo’s purpose is to make life better by building community and igniting the adventurous spirit that lives within us all. evo is a leading multi-channel retail brand at the intersection of community, commerce, action sports, and the outdoor lifestyle. The company is defined by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences. Success is measured by balancing three goals: building an iconic brand and business, creating an extraordinary place and path for employees, and leveraging success to give back by empowering underprivileged children.

About the Role

The Bike, Ski, and Snowboard Mechanic/Technician crafts exceptional experiences for evo’s customers by maintaining, repairing, and building products.

Responsibilities

• Assess and provide accurate repair quotes upon customer arrival.
• Ensure all service shop tasks (tunes, mounts, waxes, assemblies, etc.) are completed properly and on-time, maintaining consistent and high-quality work standards.
• Offer credible, unbiased advice during service check-ins and assist customers in selecting appropriate products.
• Attend scheduled clinics and training sessions to continuously improve personal gear knowledge.
• Order necessary parts to ensure seamless completion of repair jobs.
• Assist customers on the sales floor, providing expert insights and recommendations.
• Maintain a clean, organized, and efficient workshop area.
• Other duties as assigned.

Requirements

• No degree required.
• Minimum 3-5 years of experience.
• Adaptability, attention to detail, communication, customer service, inventory management, multitasking, problem-solving, product knowledge, teamwork, and time management.
• Embodies, honors, and lives evo’s core values: The Great 8.

Barnett or UBI Certification is a plus.

Schedule

This is a seasonal position running from mid-October to March 1st, 2027, with the possibility to extend. Weekend and holiday availability is required, including peak holiday periods such as Black Friday (the day after US Thanksgiving) and the weeks leading up to and following Christmas. Shifts may include mornings, evenings, weekends, and holidays.

Pay

The base wage for this role ranges from $18.50 to $23.20 per hour, depending on skills and experience. Internal pay equity is also considered.

Benefits

• Sick leave.
• 40 hours of paid volunteer time off.
• Employee discount and access to pro deals on most products sold.
• Time together outside, volunteer activities, community events, and ride days.
• Flexible work schedules, with remote work for eligible roles.
• Career pathing, leadership development, network development, training, and performance feedback.

Culture and Values

At evo, we are committed to building and nurturing a culture where equity, inclusivity, and compassion are inherent to how we operate. We value the uniqueness of each individual’s experiences and recognize the power in the diversity of ideas and opinions. Guided by our mission to promote more inclusive outdoor spaces, we strive to develop a team that reflects the community we aim to build. evo is an equal opportunity employer, and we recruit, select, train, and promote employees without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.