Seasonal Sales Support Advisor (5th Avenue)

We are Moncler. At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury. Guided by our purpose to unleash the extraordinary in everybody and our core values—Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow—we bring passion, creativity, and excellence to everything we do.

About the role

Reporting to a member of store leadership, the full‑time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and elevated experience for every Moncler client. Working across both front of house (FOH) and back of house (BOH), the advisor partners with Client Advisors, Operations, Visual Merchandising, and store management to support client service, product flow, replenishment, store organization, and other activities necessary to meet increased business demands. The role embodies Moncler values and the Client Promise, serving as a positive, professional, and resourceful brand ambassador while contributing to overall store success.

Responsibilities

• Welcome clients and contribute to an elevated, engaging Moncler experience.
• Support Client Advisors throughout the client journey, especially during high‑volume periods, by assisting with client requests and directing clients to the appropriate advisor or manager.
• Retrieve and deliver merchandise from the BOH to the sales floor quickly and accurately; support product availability and replenishment.
• Develop foundational knowledge of the Moncler brand, products, and Client Promise.
• Assist with daily product flow, including replenishment, go‑backs, stock organization, and movement of merchandise between BOH and FOH.
• Receive, unpack, organize, and prepare merchandise as directed by management.
• Maintain a clean, organized, and efficient BOH and sales floor.
• Participate in inventory activities, cycle counts, and other operational needs as requested.
• Support visual merchandising standards, including product organization and repositioning.
• Act as a team player, providing flexible support based on store priorities and contributing to a positive, collaborative, and respectful work environment.
• Maintain Moncler standards for professional presentation, grooming, and behavior; follow all company policies, procedures, safety requirements, and operational standards.
• Demonstrate reliability, punctuality, flexibility, and a sense of urgency, particularly during high‑volume periods.
• Perform additional duties and responsibilities as required by management and/or the Company.

Requirements

• Previous retail, hospitality, customer service, or other client‑facing experience preferred but not required.
• Experience in a fast‑paced retail or service environment is a plus.
• Luxury retail experience is a plus but not required.

Skills

• Client‑focused with a positive and professional attitude.
• Team‑oriented with strong interpersonal and communication skills.
• Proactive, resourceful, and willing to support wherever needed.
• Comfortable working in a fast‑paced, high‑volume retail environment.
• Strong attention to detail and organizational skills.
• Dependable, punctual, and flexible.
• Interest in Moncler and the luxury fashion industry.
• Ability to quickly learn product knowledge, store procedures, and operational standards.
• Effective communication in English; additional languages are a plus.
• Flexible availability throughout the seasonal employment period, including weekends, evenings, holidays, and peak business days, based on business needs.
• Moncler will consider reasonable accommodations in accordance with applicable law.

Pay

The pay range for this position is $22.00 to $25.00 per hour. This range reflects the Company’s good‑faith estimate at the time of posting and may vary based on factors including, but not limited to, business needs, experience, skills, and qualifications.

Schedule

Flexible availability is required throughout the seasonal employment period, including weekends, evenings, holidays, and peak business days, based on business needs.