Seasonal Sales Assistant

Pay

Pay rates: 16–17 years old — £8.72 per hour; 18+ — £13.39 per hour.

Schedule

Seasonal position lasting until 13 February 2027. 20 hours per week.

About the role

Every visit to our store is a chance to make someone’s day — and you’ll be right there to make sure it happens, from the first hello to the final thank you. Our Sales Assistants are the foundation of our stores: a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance. Whether it’s finding the perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for, and a lasting impression that brings them back time and time again.

Responsibilities

• Be customer obsessed — consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way.
• Tills: offer a friendly and efficient checkout experience; check everything’s complete and pack fragile items with care, making sure every shopper leaves feeling confident their items will arrive home safely and in perfect condition.
• Shop Floor: help shoppers find exactly what they’re looking for — and maybe even something they didn’t know they needed; offer friendly, knowledgeable support that leaves a lasting impression, building loyalty through genuine service and a real passion for our products and people.
• Hosting: when something isn’t available on the shelves, place orders for home delivery using our iPad systems so no one leaves empty-handed; deliver our Made to Measure service, helping create bespoke curtains and blinds tailored to each shopper’s needs; style key areas like bedding displays, bringing inspiration to life and giving customers the chance to feel the fabrics and find the perfect pieces for their home.
• Stock & Delivery: take in deliveries, check stock, and replenish the shop floor; keep displays looking their best, update pricing, and recover the store after busy periods; stay tuned in to what shoppers need and make sure everything’s easy to find, well-presented, and ready to go.

Requirements

• Customer obsessed — put customers first in every interaction.
• Enjoy contributing to a welcoming environment that feels like home, for colleagues and customers.
• Bring a sociable nature and enthusiasm to a fast-paced retail environment, where energy and passion help create lasting impressions and meaningful moments for everyone who visits.
• Support colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently and with the customer in mind at every step.

We’re not after a carbon copy of anyone else. We want people who bring something new to the table — different perspectives, fresh ideas, and a shared love of making our stores feel like home.