Seasonal Retail Support Associate
About the role
Go for WOW! At Duluth Trading Company, this is our standard of service. It’s about more than just selling products; it’s about treating customers right and creating special experiences. Behind every "WOW" moment on the sales floor is a well-organized, efficient, and dedicated stockroom team. As a Stockroom Associate, you are the backbone of our store's operation, ensuring we can deliver on our promise to every customer. Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.
Responsibilities
- Efficiently unload, sort, and process freight shipments; manage the flow of merchandise from the truck to the stockroom and sales floor, ensuring everything is accounted for and organized.
- Accurately pick, pack, and process customer orders, including online purchases for in-store pickup and items shipping directly from the store.
- Maintain a clean, safe, and highly organized stockroom; replenish merchandise on the sales floor and ensure the store team can easily find products.
- Collaborate with sales associates by maintaining product availability and communicating about new arrivals and stock levels, empowering them to provide solution-oriented service.
- Uphold all company policies for safety, merchandising, and cleanliness; take pride in ensuring operational standards are met every day.
- Perform other duties as directed by management to support the overall success of the store.
Requirements
- High school diploma or equivalent.
- Retail experience preferred but not necessary.
- Authorized to work in the United States without sponsorship.
- Ability to stand or walk for up to eight hours a day.
- Frequent reaching, bending, twisting – below waist and above shoulders.
- Frequent use of repetitive hand-to-finger motions and reach with hands and arms.
- Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds.
- Push/pull up to 20 lbs.
- Ability to climb ladders, reach and bend.
- Work in temperatures ranging from 50‑85 degrees, especially in stockroom areas.
- Use of a computer up to 60 % of the time throughout the day.
Skills
- Customer centric.
- Takes pride in a job well done and shows ownership in the store.
- Operates with integrity and trust.
- Excellent communicator and listener.
- Collaborates and functions as part of a team.
Benefits
- 40% Employee Discount.
- Comprehensive benefits package designed to support well‑being and success (eligibility requirements may apply and are subject to change).
Pay
Compensation: $16.00 - $16.50/hour. Compensation listed is for this specific location and is based on several factors, including location, experience, and qualifications.