Seasonal Retail Support Associate

About the role

Position Overview Go for WOW! At Duluth Trading Company, this is our standard of service. It’s about more than just selling products; it’s about treating customers right and creating special experiences. Behind every "WOW" moment on the sales floor is a well-organized, efficient, and dedicated stockroom team. As a Stockroom Associate, you are the backbone of our store's operation, ensuring we can deliver on our promise to every customer.

Responsibilities

• Freight and Inventory Management: Efficiently unload, sort, and process freight shipments. You'll manage the flow of merchandise from the truck to the stockroom and sales floor, ensuring everything is accounted for and organized.
• Customer Order Fulfillment: Accurately pick, pack, and process customer orders, including online purchases for in-store pickup and items shipping directly from our store. Your speed and accuracy directly impact the customer experience.
• Stockroom Operations: Maintain a clean, safe, and highly organized stockroom. This includes replenishing merchandise on the sales floor and ensuring the store team can easily find products.
• Support the Sales Team: Collaborate with sales associates by maintaining product availability and communicating about new arrivals and stock levels, empowering them to provide solution-oriented service.
• Uphold Standards: Adhere to all company policies for safety, merchandising, and cleanliness. You'll take pride in ensuring our operational standards are met every day.
• Assist as Needed: Perform other duties as directed by management to support the overall success of the store.

Requirements

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer centric; takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Authorized to work in the United States without sponsorship.
• Environmental factors: Must be able to stand or walk for up to eight hours a day; frequent reaching and bending and twisting – below waist and above shoulders; frequently required to use repetitive hand-to-finger motions and reach with hands and arms; frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds; push/pull up to 20 lbs.; ability to climb ladders, reach and bend; work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas; use of a computer up to 60 % of the time throughout the day.

Benefits

• 40% Employee Discount

Pay

Compensation: $15.00 - 15.50/hour

Schedule

Availability during these hours: 7:00AM - 4:00PM