Seasonal Retail Sales Associate, Pheasant Lane
About the role
As a Seasonal Retail Selling Colleague at Macy’s, you blend selling that delivers results with genuine hospitality to create standout holiday shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty, making each visit both meaningful and successful. This role goes far beyond just being a cashier; the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
Responsibilities
- Begin each day energized, wear your name badge with pride, greet teammates, and help ensure the sales floor is clean, organized, and prepared for customers.
- Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
- Offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships.
- Maintain a shoppable space by merchandising new receipts, processing damages, testers, and select merchandise to return to vendors, updating signs and pricing, and supporting needed merchandise moves.
- Finish Strong by sharing Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you, often walking the package around and using the customer’s name.