Seasonal Retail Associate

About Duluth Trading Company

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. We create innovative gear and gadgets—from workwear to Buck Naked Underwear to AKHG—that equip customers for a hands-on way of life, backed by top-notch quality, immersive storytelling, and outstanding customer service.

About the role

A successful Seasonal Retail Store Associate will strive to “Go for WOW!”—treating the customer right and looking for opportunities to go above and beyond to create special experiences.

Responsibilities

• Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers.
• Understand the customer is the center of what we do and layer personalized service into every interaction—from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Understand the importance of email capture as part of sales and service and execute to standard.
• Respond proactively and be empowered to provide positive resolutions to customer concerns.
• Answer telephone in a courteous and friendly manner, including giving store greetings, directions, and receiving and filling customer orders.
• Assist in receiving, processing, and replenishing merchandise.
• Maintain merchandising, presentation, and display standards.
• Ensure the sales floor is customer ready and company standards for cleanliness are met in the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
• Accurately and efficiently process all register transactions.
• Adhere to all company policies, procedures, and practices.
• Perform any other duties as directed by management.

Requirements

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer-centric mindset with pride in a job well done and ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Authorized to work in the United States without sponsorship.

Environmental Factors

• Must be able to stand or walk for up to eight hours a day.
• Frequent reaching, bending, and twisting—below waist and above shoulders.
• Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
• Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds.
• Push/pull up to 20 lbs.
• Ability to climb ladders, reach, and bend.
• Work in temperatures ranging from 50–85 degrees, especially in stock room areas.
• Use of a computer up to 60% of the time throughout the day.

Benefits

• Daily pay available.
• 40% employee discount.
• Eligible to participate in the 401(k) plan.
• Flexible scheduling.

Pay

$15.00 to $15.50/hour. Compensation listed is for this specific location and is based on several factors, including location, experience, and qualifications.