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Seasonal Part-Time Customer Service Representative (Work From Home)

Mindr · United States · 5 days ago
RemoteRemoteOTHR$18.27–$24/hrPart-time

Location: Remote (U.S. based)

Schedule

  • Part-Time, Seasonal
  • Start Date: 9/28/26, end date estimated 4/25/27, depending on performance and business need
  • Available Shifts (All in Central Time Zone):
    • 12:30pm–7pm, Monday, Wednesday, Thursday, Friday, Sunday
    • 2:30pm–9pm, Monday, Wednesday, Thursday, Friday, Saturday
    • 12:30pm–7pm, Monday, Wednesday, Thursday, Friday, Saturday
    • 4am–10:30am, Monday, Tuesday, Wednesday, Thursday, Sunday
  • Training: Monday–Friday, hours TBD

Pay

Hourly range is $18.27–$24.00 per hour (made up of base + uncapped incentive potential)

About Us

At Intoxalock, a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.

About The Role

We’re looking for friendly, reliable, and tech-savvy individuals to join our seasonal customer service team! As a Customer Service Representative, you’ll be the first point of contact for our customers regarding their ignition interlock devices (IID)—providing support, answering questions, and ensuring a positive experience during our busy season. This is a work-from-home position ideal for someone who enjoys helping others and thrives in a fast-paced, team-oriented environment.

Responsibilities

  • Answer a high volume of incoming customer interactions with efficiency and professionalism
  • Quickly identify, assess, and resolve customer needs in real-time to ensure a positive experience and satisfaction
  • Accurately document interactions and follow up as needed
  • Process customer payments accurately and securely as needed
  • Meet performance goals for quality, accuracy, and efficiency
  • Provide an exceptional customer experience every time

Requirements

  • Prior customer service or call center experience preferred
  • Strong communication and problem-solving skills
  • Comfortable working with multiple systems and technology tools
  • Dependable and able to commit to a part-time, seasonal schedule
  • A quiet, distraction-free workspace with reliable internet access

Technology

  • Computer, monitors, and peripherals provided by the company
  • Must have high-speed internet and connect via ethernet cable and modem

Benefits

  • Work-from-home convenience – no commute
  • No overnight shifts
  • Paid training and support from a friendly, experienced team
  • Opportunity to gain valuable customer service experience
  • Seasonal role

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