Seasonal Operations Assistant - University Trails

About the Role

We are seeking a Seasonal Operations Assistant to support the management and maintenance team(s) during our seasonal apartment Turnover period and/or for a special project-based need. This position will work closely with the team and vendors to ensure a smooth process and/or project completion according to ACC policies and procedures. You will serve as the liaison between vendors and staff, handling tasks such as unit entry/oversight, collecting daily vendor assignment sheets, basic work order fulfillment, and general unit make-ready.

Your ability to provide excellent customer service to residents and vendors and to support our maintenance team will be key.

Responsibilities

• Accompany vendors on-site as instructed by community management and/or facilities management.
• Assist in audits and tracking, including but not limited to: key audits, damage walks, vendor completion lists, etc.
• Assist in quality checks of completed work to ensure market-ready status of units or project areas.
• During the unit Turnover process, assist in preparation of units/bedspaces for occupancy in accordance with company standards.
• Responsible for understanding and following the American Campus key policy.
• Assist with moving, unloading, and storing supplies such as furniture or project supplies.
• Perform duties and assist in completing daily tasks as outlined in the American Campus Basic Operating Standards and Systems (BOSS) program.
• Assist in keeping property grounds clean, including but not limited to: general curb appeal (trash pick-up and disposal), vacuuming/sweeping/mopping common areas, maintaining pool and amenity areas, and power washing, in line with the BOSS program.
• May assist with final walks and touch-ups, including minor cleaning, minor repairs, and touch-up paint as instructed.
• Participate in routine property or unit inspections.
• Attend all mandatory employee staff meetings and company safety meetings/webinars.
• Serve as an American Campus representative and liaison in all interactions.

Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes.

Requirements

• Knowledge of general maintenance, repairs, and general make-ready of unit duties (e.g., trash out, cleaning, and painting).
• Ability to perform housekeeping and cleaning tasks and use small power/hand tools.
• Ability to understand and follow MSDS rules for the handling and use of chemicals.
• Ability to drive a golf cart.

Schedule

This seasonal role is anticipated to last from July 21, 2026, to August 23, 2026. The duration may be shortened or lengthened based on business need.

About the Company

American Campus Communities is the nation’s largest developer, owner, and manager of high-quality student housing communities. Our mission is to deliver the best possible experience for students at every price point, providing resources and environments that support both academic and personal success.