Seasonal Operations Assistant - University Pointe

About the role

We are seeking a Seasonal Operations Assistant to support the management and maintenance team(s) during our seasonal apartment Turnover period and/or for a special project-based need. This position will work closely with the team and vendors to ensure a smooth process and/or project completion according to ACC policies and procedures.

You will be the liaison between vendors and staff to include, but not limited to: unit entry/oversight, collecting daily vendor assignment sheets, basic work order fulfillment, general unit make-ready etc. Your ability to provide excellent customer service to residents and vendors and to support to our maintenance team will be key!

Responsibilities

• Accompany vendors on-site as instructed by community management and/or facilities management.
• Assist in audits and tracking as instructed to include but not limited to: key audits, damage walks, vendor completion lists, etc.
• Assist in quality checks of completed work to ensure market ready status of the units or area of project.
• During the unit Turnover process, assist in preparation of units/bedspaces for occupancy in accordance with company standards and expectations.
• Responsible for understanding and following the American Campus key policy.
• Assist with moving, unloading and storing supplies such as furniture or project supplies.
• Perform duties and assists in completing daily duties as outlined in the American Campus Basic Operating Standards and Systems (BOSS) program.
• Assists in keeping property grounds clean to include but not limited to: general curb appeal including trash pick-up and disposal, vacuuming/sweeping/mopping common areas, maintain pool and amenity areas as needed, power washing, etc. in line with the American Campus BOSS program.
• May assist with final walks.
• May assist with final touch ups including but not limited to: minor cleaning, minor repairs, touch up paint, etc. as instructed.
• Participate in routine property or unit inspections.
• Attend all mandatory employee staff meetings and company safety meetings/webinars.

Requirements

• Knowledge of general maintenance, repairs, and general make-ready of unit duties (trash out, cleaning and painting).
• Ability to perform housekeeping and cleaning tasks and use small power/hand tools.
• Ability to understand and follow MSDS rules for the handling and use of any chemicals.
• Ability to drive a golf cart.

About the company

American Campus Communities is the nation’s largest developer, owner and manager of high-quality student housing communities. Whether we’re creating a new development, upgrading an acquired community, or partnering with a university to develop or manage on-campus housing, our goal is the same: deliver the best possible experience for students – at every price point.

Our Mission Keeps Us Focused Our values help us get there. Delivering the best possible student experience doesn’t just happen. It takes an unrelenting commitment to students, parents and educational institutions. It also takes a corporate culture built on shared values, a higher purpose, and a team of people who truly love what they do.

Qualifications and equal opportunity

American Campus Communities is an equal opportunity employer. We value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other characteristics protected by federal, state or local laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the LA County Fair Chance Ordinance, we will consider all qualified applicants, including those with arrest and conviction records, for employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.