Seasonal Operations Assistant - University Pointe at College Station
We are seeking a Seasonal Operations Assistant to support the management and maintenance team(s) during our seasonal apartment Turnover period and/or for a special project-based need. This position will work closely with the team and vendors to ensure a smooth process and/or project completion according to ACC policies and procedures.
About the role
You will be the liaison between vendors and staff to include unit entry/oversight, collecting daily vendor assignment sheets, basic work order fulfillment, and general unit make-ready. Your ability to provide excellent customer service to residents and vendors and support to our maintenance team will be key.
This seasonal role is anticipated to last from 8/24/26 to 9/25/26, but may be shortened or lengthened based on business need.
Responsibilities
- Accompany vendors on-site as instructed by community management and/or facilities management.
- Assist in audits and tracking as instructed, including but not limited to: key audits, damage walks, vendor completion lists, etc.
- Assist in quality checks of completed work to ensure market-ready status of the units or area of project.
- During the unit Turnover process, assist in preparation of units/bedspaces for occupancy in accordance with company standards and expectations.
- Responsible for understanding and following the American Campus key policy.
- Assist with moving, unloading, and storing supplies such as furniture or project supplies.
- Perform duties and assists in completing daily duties as outlined in the American Campus Basic Operating Standards and Systems (BOSS) program.
- Assist in keeping property grounds clean, including but not limited to: general curb appeal (trash pick-up and disposal), vacuuming/sweeping/mopping common areas, maintaining pool and amenity areas as needed, power washing, etc., in line with the American Campus BOSS program.
- May assist with final walks and final touch-ups, including minor cleaning, minor repairs, and touch-up paint as instructed.
- Participate in routine property or unit inspections.
- Attend all mandatory employee staff meetings and company safety meetings/webinars.
- Serve as an American Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes.
Requirements
- Knowledge of general maintenance, repairs, and general make-ready of unit duties (trash out, cleaning, and painting).
- Ability to perform housekeeping and cleaning tasks and use small power/hand tools.
- Ability to understand and follow MSDS rules for the handling and use of any chemicals.
- Ability to drive a golf cart.