Seasonal Location Customer Service

About the Role

We’re looking for a seasonal Customer Service Representative to join our frontline from September through November. Help provide the support, solutions, and supplies that keep the 2026 harvest season moving.

Primary Objective: To provide customer service and accurate accounting functions at the location for the benefit of IAS and its member owners.

Responsibilities

• Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time.
• Conduct counter sales and process incoming calls in a friendly, courteous manner.
• Conduct weighing of grain and farm supply products; grading of incoming grain.
• Assist in the processing of daily location grain tickets when needed.
• Provide marketing assistance to grain customers.
• Communication of grain transactions and transportation needs.
• Inventory control, physical count, and accurate billing.
• Accept and carry out any other assigned tasks by Location Manager.

Skills & Abilities

• Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
• Ability to organize, deal with change effectively, and work on multiple tasks concurrently.
• Basic computer skills.
• Strong people skills, good phone etiquette, follows directions, meets deadlines.

Physical Requirements & Work Environment

• Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds.
• Flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs.
• Trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time.
• Some tasks involve repetitive motion.
• Agricultural Environment - Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
• Personal Protective Equipment may be required for some tasks.

Schedule

September through November (seasonal).