Seasonal Location Customer Service

Primary Objective

To provide customer service and accurate accounting functions at the location for the benefit of IAS and its member owners.

Major Accountabilities

• Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time
• Conduct counter sales and process incoming calls in a friendly, courteous manner
• Conduct weighing of grain and farm supply products; grading of incoming grain
• Assist in the processing of daily location grain tickets when needed
• Provide marketing assistance to grain customers
• Communication of grain transactions and transportation needs
• Inventory control, physical count and accurate billing
• Accept and carry out any other assigned tasks by Location Manager

Knowledge, Skills, and Abilities

• Displays a high level of initiative, effort, and commitment towards completing assignments efficiently
• Ability to organize, deal with change effectively, and work on multiple tasks concurrently
• Basic computer skills
• Strong people skills, good phone etiquette, follows directions, meets deadlines

Physical Requirements & Environmental Adaptability

• Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds
• Flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs
• Trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time
• Some tasks involve repetitive motion
• Agricultural Environment - Possible exposure to seasonal weather, outdoor conditions, and agriculture products
• Personal Protective Equipment may be required for some tasks