Seasonal Line & Ramp Agent
About the role
Since 1967, Jet Aviation has been crafting flight in its smoothest form, growing from one hangar in Basel, Switzerland to over 5,000 employees and some 50 locations worldwide, offering Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. As a Line and Ramp Agent you will be at the center of airport operations, supporting aircraft, crews, and passengers with safety, precision, and exceptional service at our concierge‑style Fixed Base Operator (FBO) location in Bozeman, MT. You will work alongside a dedicated team in a fast‑paced, dynamic environment where adaptability, teamwork, and customer focus are key, supported by a safety & training network and a robust operations & management framework. The role is on‑site, seasonal, and part‑time. If selected, you can expect a multistage interview process and must successfully pass pre‑employment requirements before finalizing employment.
Responsibilities
- Safely handling aircraft ground operations, including fueling, towing, marshalling, and ground support equipment.
- Delivering excellent customer service by assisting passengers and crews with luggage, transportation, and amenities.
- Maintaining facilities, equipment, and supplies to the highest standards of safety, quality, and cleanliness.
- Supporting a strong safety‑first culture by following procedures and promptly reporting hazards or issues.
- Handling ramp operations while following top‑tier safety and quality standards.
- Providing porter services — delivering luggage, cargo, and transporting crew and passengers.
- Assisting with aircraft movements, including towing, pushback, marshalling, and disconnecting.
- Operating ground support equipment (GPU, water, lavatory services, etc.) with care and precision.
- Keeping things stocked and spotless by assisting with catering items, ice, coffee, and cleaning duties.
- Actively participating in safety and quality programs and reporting any hazards, near misses, or unusual occurrences.
Requirements
- High School Diploma, GED, or equivalent education.
- Valid driver’s license and a strong sense of responsibility.
- Basic English communication skills (B1 level or above).
- Courteous, respectful attitude and a reliable work ethic.
- Preferably at least one year of mechanical experience.
- Direct line and ramp experience preferred but not required.
- Willingness to work flexible hours — rain or shine.
- Must be able to handle the demands of an active, on‑the‑move role.
- Strong eye for quality and a natural focus on customer service.
- Ability to stay cool, calm, and collected under pressure.
- Takes pride in doing things