Seasonal Learning Trainer , Learning

Key job responsibilities

• Plan, facilitate, and execute logistics for FC courses drawing participants from around the globe.
• Coordinate, schedule, and facilitate training-related programs.
• Assure trainees are given accurate and useful information on an ongoing basis, including frequent verbal feedback.
• Develop and track effectiveness of training programs, including orientation. Using feedback, continuously strive for improved training programs and processes.
• Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.).
• Document feedback results to help the learning department identify strengths as well as areas of improvement.
• Assess development needs for individuals and groups.
• Fully understand workflow and daily production goals.
• Problem solving responsibilities: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve.
• Balance and prioritize multiple tasks.
• Maintain a positive attitude and presence on the floor.

  Basic Qualifications

  • Proficiency in computer usage, email, MS Office Suite
  • Understanding of fulfillment center processes and flow
  • Strong verbal and written communication skills
  • Proven ability to work with minimal direct supervision and to prioritize and manage time effectively in a dynamic and often ambiguous environment
  • Ability to prioritize, manage and complete projects with tight deadlines
  • Ability to give and receive feedback effectively

  Preferred Qualifications

  • Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups
  • Experience delivering messages related to performance