Seasonal Host / Hostess - 1606 Restaurant & Oyster Bar
Beauport Hospitality Group · Gloucester, MA · 2 mo ago
ManagementFull-time
About the role
The 1606 Restaurant & Oyster Bar at the Beauport Hotel encourages and expects all associates to develop exceptional service skills. This position requires the ability to multi-task and deliver outstanding service beyond primary responsibilities.
Responsibilities
- Meet and greet guests upon arrival, offering choice of seating and escort to the table with a presentation of the menu.
- Maintain proper set-up of dining room, including even distribution of tables for the team.
- Read, maintain and make entries into the logbook to communicate between shifts and with management.
- Communicate any large party requests or special arrangements to the Manager on Duty.
- Be thoroughly familiar with menu items and related materials.
- Ensure all menus are in pristine condition, free of stains.
- Answer the telephone and respond to guest inquiries in a warm, genuine tone.
- Communicate with the staff regarding special requests/needs of a guest, to include any guest allergies.
- Complete all listed open, side-work, and closing checklists, cleaning checklists, and duties related to shift.
- Close out and check out with manager once shift is complete.
- Aid team members as needed to promote a teamwork environment.
Requirements
- Experience Must have at least one (1) or more years of experience in a High-Volume Restaurant, with a combination of previous experience in Customer Service preferred.
- Ability to stand for 8' hours length of time.
- Ability to walk/stand approximately 90% of shift.
- Must be able to lift up to 30 lbs. on a regular and continuous basis.
Qualifications
Actual compensation is commensurate with relevant skills and qualifications. The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.