Seasonal Fulfillment and Receiving Support Associate, Crabtree Valley Mall

Job Overview

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience.

• Receiving and organizing merchandise
• Picking, packing, and retrieving orders from our back-of-house storage
• Delivering orders curbside to the customer
• Monitoring alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders

What You'll Do

Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance. This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day.

How Our Fulfillment and Receiving Colleagues Spend Their Day

• Energized and ready to make an impact
• Greet teammates with a warm hello
• Review goals, learn about new products and promotions, and prepare the store for success
• Receive merchandise, tag items, organize the stockroom, focus on the customer, recover the floor and fitting rooms, update signs and pricing, restock merchandise, and support any needed merchandise moves
• Wrap up the day by organizing the stockroom, completing orders, and setting the team up for the next day's success

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands
• Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders
• Reaching, including above eye level
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Be comfortable communicating and collaborating with customers and colleagues
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

Information Regarding Hours Per Week Needed for Benefit Eligibility Purposes

Information regarding hours per week needed for benefit eligibility purposes can be found here.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match to invest in your future
• Paid time off
• Eighth paid holidays
• Continuous learning and leadership development
• Volunteer opportunities

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story.