Seasonal Fulfillment and Receiving Support Associate, Bozeman Gallatin Valley

Be part of an amazing story. Macy’s is more than just a store. We’re a story that’s captured the hearts and minds of America for more than 160 years—innovations and traditions, inspiring stores and irresistible products, the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

About the role

As a Seasonal Fulfillment and Receiving Colleague (Back of House), you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, retrieving orders from back-of-house storage, and delivering them curbside, you’ll monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. You’ll help keep the stockroom and sales floor running efficiently while also engaging with customers—greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact customer satisfaction and store performance.

This role goes beyond behind-the-scenes support. The customer is at the heart of everything we do—every day, all day. If you're passionate about teamwork, reaching goals, and creating amazing experiences through genuine hospitality, this could be the perfect fit.

Responsibilities

• Receive, organize, and tag merchandise to maintain inventory accuracy.
• Pick, pack, and retrieve orders from back-of-house storage for curbside delivery.
• Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders.
• Greet customers warmly, resolve issues, and deliver orders curbside with care.
• Maintain a shoppable sales floor by recovering fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
• Begin each day by reviewing goals, learning about new products and promotions, and preparing the store for success.
• Build trust through personal, helpful customer interactions—on the floor, during curbside pickups, or through order fulfillment.
• Finish strong by sharing Loyalty program benefits, ensuring customers have what they need, and ending interactions with a sincere thank-you.
• Organize the stockroom, complete orders, and set the team up for the next day’s success.
• Collaborate with honesty, care, and teamwork to support colleagues and serve customers and communities.
• Strive for daily improvement, take pride in your work, and contribute to achieving sales goals.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to effectively communicate with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful, adaptable to changing priorities, and able to work independently or as part of a team.

Essential Physical Requirements

• Constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours.
• Lifting at least 25 lbs.
• Stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers, handheld equipment, cash registers, and processing register transactions.

Benefits

• Competitive pay and performance-based incentives/bonuses.
• Comprehensive health and wellness coverage (medical, vision, dental, life, disability insurance).
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Merchandise discounts.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Colleague Resource Groups for community building.
• Volunteer opportunities.
• Continuous learning and leadership development.

Schedule

Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours depend on business needs and colleague availability.

About Us

This is a great time to join Macy’s! Whether you’re helping customers find the perfect gift, streamlining operations, enhancing online shopping, buying trendy merchandise, or designing parade balloons, we offer unique opportunities to be part of memorable moments. Join us and help write the next chapter in our story.