Seasonal Client Advisor

Loewe is seeking a Seasonal Client Advisor to join its Short Hills location. This role focuses on building client relationships within the luxury market while achieving goals through company values.

Responsibilities

• Meet or surpass monthly and yearly sales objectives, contributing to business growth and development.
• Provide outstanding, personalized customer service to surpass client expectations, founded on enduring and meaningful relationships.
• Showcase deep knowledge of LOEWE’s products, brand history, and heritage.
• Exceed individual Key Performance Indicator (KPI) targets by delivering top-tier customer service.
• Utilize CRM tools to gather valuable customer data for personalized client engagement and future opportunities.
• Foster collaboration and open communication with colleagues to enhance the working experience and maintain a positive workplace environment.
• Ensure the sales floor and stockroom are well-organized per company policy.
• Contribute to the visual presentation of products, adhering to LOEWE’s standards.
• Uphold LOEWE’s image standards and guidelines.
• Adhere to all company policies and procedures.
• Record all pertinent customer information accurately in the database.
• Actively promote store events via email, phone, and personalized notes.
• Maintain an accurate and organized client book, initiating regular client contact and providing prompt follow-up on all sales, events, or client inquiries.
• Address client-related issues, including shipping and alterations.
• Support general housekeeping and store image upkeep.
• Assist with shipping, receiving, and inventory control as requested.

Requirements

• Over three years of luxury fashion sales experience within a retail environment.
• Proven history of exceeding both individual and store targets while building enduring relationships with customers and colleagues.
• Exceptional communication skills, both verbally and in writing, with the ability to manage multiple tasks simultaneously.
• Strong organizational skills and follow-through.
• Team-oriented mindset with a strong desire to collaborate effectively.
• Ability to thrive in a dynamic and fast-paced work environment.
• High adaptability to cater to different customer needs.
• Openness to working a flexible schedule, including evenings, weekends, and holidays, based on business demands.
• Foreign language knowledge is a plus but not required.

About LOEWE

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House has been under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

LOEWE is committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background, and abilities, including people with disabilities. The aim is for everyone to feel valued, included, and empowered to contribute their best.

Pay

The compensation for this position ranges from $24 to $26 hourly, dependent upon the candidate’s relevant skills and experience.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Short and long-term disability coverage.
• Various paid time off programs.
• Employee discount and perks.
• Retirement plan with employer contribution.
• Bonus structure.
• Holiday pay.
• 401k with automatic employee contribution.