Seasonal Boot Fitter

About evo

evo’s purpose is to make life better by building community and igniting the adventurous spirit that lives within us all. evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, action sports, and the outdoor lifestyle. This is personified by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences.

We define success differently than most. Balancing our goals of (1) building an iconic brand and business, (2) creating an extraordinary place and path for our employees, and (3) leveraging our success to give back—helping to empower underprivileged children—is paramount to evo’s success. We have a passion for community, sports, and lifestyle, and a collective hunger when it comes to building a great company together.

About the Role

The Boot Fitter engages with customers on a one-to-one basis, addressing their ski boot needs and problems. The role provides expert advice on ski equipment and ensures a proper fit through the boot fitting process while offering exceptional customer service.

Responsibilities

• Interface with customers during one-on-one appointments, addressing their ski boot needs and problems.
• Assist customers in selecting appropriate ski equipment, including skis, boots, and bindings, based on their needs.
• Conduct the boot fitting process to ensure a proper and comfortable fit for customers.
• Manage and maintain the boot lab tools and supplies to support boot fitting services.
• Maintain charts for ski, binding, and boot weights on evo.com to provide customers with accurate information.
• Offer additional assistance as a retail associate, including cleaning, working at the front counter, and applying visual merchandising standards.
• Participate in training sessions and clinics to enhance product knowledge and technical boot fitting skills.
• Collaborate with the team to ensure the sales floor is properly stocked and adheres to evo's visual merchandising standards.
• Actively participate as a representative of the company at events and volunteer opportunities in the local community.
• Other duties as assigned.

Requirements

The Must Haves

• Work well in a team atmosphere and be self-motivated to deliver quality work.
• Ability to effectively multitask in a high-energy, fast-paced omni-channel retail environment.
• Comfortable engaging with guests to ensure a welcoming environment for all.
• Required to lift and move objects up to but not limited to 50 lbs.
• Honest communicator who welcomes the exchange of direct feedback.
• Reliable and able to work full-day shifts, weekdays, and weekends.
• Must be available to work during the holidays with no planned vacations.
• Experience in the outdoor industry is a plus, but we are happy to train the right candidates.
• Embodies, honors, and lives our core values: The Great 8.

The Nice to Haves

• Previous experience in boot fitting is a plus but not required, as training will be provided.
• Point of Sales System experience preferred.

Pay

The base wage for this role ranges from $21.30 to $26.85 per hour. Where you land in that range depends on your skills and experience, and we also factor in internal pay equity. While the full range is listed for this role, we rarely hire at the top of the range, leaving room for professional and financial growth in the role.

Schedule

This is a seasonal position running from mid-October to mid-February, with the possibility to extend. Weekend availability is required, as well as the ability to work during peak holiday periods including Black Friday (the day after US Thanksgiving) and the weeks leading up to and following Christmas. Shifts may include mornings, evenings, weekends, and holidays.

Benefits

• Sick leave.
• 40 hours of volunteer paid time off.
• Employee discount and access to pro deals on most of the products we sell.
• Time together outside, volunteer activities, community events, ride days, and an annual retreat.
• Career pathing, leadership development, network development, training, and performance feedback.

Note: Availability of the benefits and perks may be subject to your location, tenure, and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time. Some benefits may not be eligible for seasonal employees.