Seafood Service Clerk

Additional Considerations (if Any)

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

About the role

Job Title: Seafood Service Clerk
Department: Seafood
FLSA: Non-Exempt

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Wraps, weighs, and labels product.
• Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
• Finishes display details including seafood for traying.
• Prepares and organizes seafood items for display.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Reports out-of-stock products to appropriate personnel.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Secondary Duties And Responsibilities

• Prepares some signs for the department.
• Orders replenishment merchandise as directed by management.
• Affords assistance in other areas of store as needed.
• Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities, And Worker Characteristics

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
• Ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education And Experience

• High school diploma or equivalent required.
• Food Safety training;
• Six months previous related work experience.

Physical Requirements

• Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.
• Physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
• Able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

• This position is continually exposed to a cool environment and dampness.
• Frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock.
• This is a fast paced work environment.

Equipment

• Knives, Grinders, Patty Maker, Slicer, Pallet jack, Tumbler, and Wrapping system.

Contacts

• Deals with customers on a daily basis and vendors/suppliers on an as needed basis.

Pay

The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.

Schedule

For information on company benefits visit Benefits | Hy-Vee. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.