Seafood Manager

About the role

The successful candidate will lead the seafood department crew, manage training processes, and ensure smooth operation of seafood, meat, and chef express products.

Responsibilities

• Plans and assigns work, conducts performance evaluations, coaches, administers discipline, provides training, rewards crew members, addresses complaints, resolves issues.
• Trains and mentors seafood department crew members to demonstrate, educate, and sell fresh seafood and other products.
• Manages training for new seafood crew members, completes onboarding activities, and oversees department-specific training on the in-house Learning Management System (LMS).
• Writes and places orders for ingredients, products, and supplies, checks orders upon receipt, stocks and organizes dry storage, freezers, and coolers.
• Prepares seafood, service meat, and chef express products for sale by filleting, wrapping, and pricing according to department and company policies.
• Writes daily plans and weekly schedules to meet business needs, controls inventory, ensures compliance with FIFO principles, and maintains displays to meet freshness guarantees.
• Coordinates seafood programs and corporate promotions, works with the Seafood Sales Manager on product selection and mix.
• Controls inventory, maintains accurate records for damaged/spoiled merchandise, complies with food and workplace safety rules, and ensures a clean, safe work environment.
• Communicates sales goals and guest service expectations to seafood department crew members during daily team huddles.
• Works collaboratively in a team-oriented environment, responds to guest inquiries, and stays informed about specials and promotions.
• Performs physical activities such as lifting, standing, walking, bending, twisting, reaching, fingering, pushing, pulling, sitting, and uses various tools and equipment.
• Complies with personal protective equipment and cleaning supplies requirements.

Qualifications

• 2 years of department operations experience or equivalent education to understand all positions within the department.
• Knowledge of fundamental management concepts, practices, and procedures related to food service, merchandising, and retail operations.
• Ability to learn and evaluate seafood, chef express, beef, pork, and poultry products.
• Strong work ethic, effective time management, and ability to follow instructions and procedures for handling knives and other cutting equipment.
• Comprehension, interpretation, and analysis of instructions, correspondence, government regulations, financial reports, legal documents, packing lists, manifests, pick sheets/fulfillment orders, inventory count sheets, movement/volume reports.
• Math skills necessary, including adding, subtracting, multiplying, and dividing, following recipes, gross margins, markup, percentages, analyzing variance, completing reports, budgeting labor and sales, completing sales transactions, and calculating discounts.
• Ability to use Microsoft Office suite and excellent communication skills, including interacting professionally and courteously with guests, crew members, store management, corporate sales managers, and leadership.

Physical Demands

• Lifting (25-50 lbs. routinely), standing/walking, bending, twisting, reaching, fingering, pushing/pulling, sitting.
• Uses various tools and equipment: knives, wrapper, box knife, seafood scale, label machine, computer, printer, telephone, shopping cart, garbage compactor, bailer, pallet jack, flat bed, hand truck, ladder, calculator, mop, broom, floor squeegee.
• Uses cleaning supplies: hand soap, hand sanitizer, glass and multi-surface cleaner, floor degreaser, bio-shield drain treatment, food grade lubricant, quaternary sanitizer.
• Wears personal protective equipment: cut-resistant gloves, heavy cotton gloves.

Work Environment

• Primarily in open department with sales counter and preparation area, exposure to ice/wet areas, freezers, and refrigerated areas.
• Required to join a labor union.

Disclaimer

This job description is representative only and is not exhaustive of the possessed skills or responsibilities and tasks that a crew member in the position may be required to perform. Haggen reserves the right to request and require crew members to perform other tasks depending on circumstances and emergencies. All crew members must comply with Company policy and applicable laws.