Seafood Manager-3410 Bentley Mall
Safeway · Fairbanks, AK · 2 mo ago
Full-time
About the role
As a primary contact for Safeway customers, the Seafood Manager provides friendly, courteous, and helpful service. The Seafood Manager is accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. Follows division guidelines for the implementation of the merchandising program. Trains, schedules, supervises, and assigns duties to seafood clerks.
Responsibilities
- Provide customer service as defined by the employer within company policy.
- Train, schedule, and supervise seafood clerks to ensure optimum staffing patterns.
- Speak with customers to resolve problems related to the Seafood department.
- Follow division guidelines for implementation of the merchandising program.
- Cut, weigh, wrap, and package seafood for sale; place in display area.
- Operate electronic scanning scale to record weight of packaged items.
- Apply price tags to wrapped items.
- Obtain items from case on special order for customers.
- Maintain cleanliness of seafood area, including wiping spills, cleaning surfaces, and equipment.
- Replace stock in displays and remove expired items daily.
- Perform daily inventory and order necessary product and supplies.
- Monitor inter-office mail and company web page daily for updates.
- Make signs for the department as needed.
- Other duties as assigned.
Qualifications
- Ability to follow company customer service procedures.
- Demonstrated prior customer service skills or related experience.
- Ability to interact with customers and co-workers.
- Ability to understand and follow instructions.
- Previous experience as a seafood clerk.
- Desired: Prior management experience.
Supervisory Responsibilities
Seafood Clerks
Work Environment
- Inside: 100% (rare outside exposure).
- Temperature extremes: 0-42° F (freezer/cooler entry 2 times per day).
- Chemicals: Minimal (self-cleaning departments may use some chemicals).
Permits/Licenses vary depending on store location and state/county requirements.