Scrum Master - Banking (Cards/Payments)

Key Responsibilities

• Facilitate all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Coach Agile teams on Scrum principles, Agile best practices, and continuous improvement.
• Collaborate with Product Owners to manage and prioritize the product backlog.
• Identify, track, and remove impediments impacting team delivery.
• Monitor sprint progress, team velocity, and delivery metrics.
• Foster collaboration between business stakeholders, development teams, QA, and leadership.
• Support release planning and ensure timely delivery of project milestones.
• Drive Agile maturity and promote a culture of accountability and continuous improvement.
• Work closely with banking business teams to deliver Cards and Payments initiatives.
• Ensure compliance with enterprise governance and regulatory standards where applicable.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• 7+ years of overall IT experience with 4+ years as a Scrum Master.
• Hands-on experience in the Banking domain.
• Strong experience supporting Cards, Payments, Merchant Services, Debit/Credit Card, or Payment Processing projects.
• Deep understanding of Agile/Scrum methodologies and frameworks.
• Experience using Agile tools such as Jira, Confluence, Azure DevOps, or Rally.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience working with cross-functional and distributed teams.
• Strong problem-solving and conflict-resolution abilities.

Preferred Qualifications

• Certified Scrum Master (CSM), PSM, SAFe Scrum Master, or SAFe Agilist certification.
• Experience working in large enterprise banking environments.
• Knowledge of payment networks, card lifecycle management, transaction processing, or digital payments.
• Familiarity with Agile metrics, reporting, and release management.