Scrum Master

Work Model: REMOTE

Responsibilities

• Help Agile teams plan, execute, and improve delivery across a complex federal technology environment.
• Facilitate Scrum events, including sprint planning, daily Scrum, sprint reviews, retrospectives, and backlog refinement sessions.
• Coach team members on Agile values, Scrum practices, self-management, collaboration, and continuous improvement.
• Partner with the Product Owner to support clear sprint goals, a transparent and prioritized backlog, and well-understood backlog items.
• Identify, track, and help remove impediments; escalate issues that require program, stakeholder, or organizational action.
• Protect the team from unnecessary disruption while promoting productive engagement with stakeholders and dependent teams.
• Monitor sprint progress, delivery trends, risks, dependencies, and team health using practical Agile metrics and visual management tools.
• Facilitate conversations that resolve conflict, clarify expectations, and strengthen collaboration across business and technical participants.
• Coordinate cross-team dependencies and support release planning, demonstrations, testing readiness, and incremental delivery activities.
• Help the team maintain agreed working practices, quality expectations, and a clear Definition of Done.
• Promote data-informed retrospectives and follow through on measurable improvement actions.
• Maintain concise delivery artifacts, including team boards, impediment and risk logs, dependency tracking, action items, and stakeholder updates.
• Ensure Agile delivery activities and team artifacts align with applicable federal IT governance requirements, including the HHS Enterprise Performance Life Cycle (EPLC), required reviews, deliverables, approvals, and stage-gate expectations.
• Support Agile adoption and consistent delivery practices across a multi-team, multi-vendor federal program.

Requirements

• Must be able to obtain and maintain a Federal or DoD Public Trust; candidates must receive approved adjudication before onboarding. An active Public Trust or suitability determination is preferred.
• Bachelor’s degree required.
• Minimum of four (4) years supporting Agile software development, technology delivery, or IT modernization teams, including at least two (2) years serving as a Scrum Master or Agile team facilitator.
• Working knowledge of Scrum events, accountabilities, artifacts, commitments, and empirical delivery practices.
• Demonstrated experience facilitating Agile ceremonies and helping teams address impediments, dependencies, delivery risks, and improvement opportunities.
• Ability to coach team members constructively without directing or assigning their work.
• Experience partnering with Product Owners on sprint goals, backlog refinement, readiness, and stakeholder collaboration.
• Understanding of the software development lifecycle, iterative delivery, testing, release coordination, and DevSecOps concepts.
• Working knowledge of federal IT governance and project lifecycle controls, including supporting compliance with HHS EPLC documentation, review, approval, and stage-gate requirements.
• Ability to track and communicate delivery metrics, risks, dependencies, decisions, and action items clearly.
• Strong facilitation, communication, conflict-resolution, organizational, and problem-solving skills.
• Ability to collaborate effectively with business, technical, operational, vendor, and government stakeholders.
• Adaptable, team-oriented, and able to work effectively in a fast-paced, regulated environment with moderate supervision.
• Proficiency with Agile delivery and collaboration tools such as Jira, Azure DevOps, Confluence, SharePoint, Microsoft Excel, and Microsoft PowerPoint.

Qualifications

• Certified ScrumMaster (CSM), Professional Scrum Master I (PSM I), SAFe Scrum Master, or comparable Agile certification.
• Experience supporting federal or government IT programs.
• Experience with platform modernization, cloud delivery, DevSecOps, APIs, shared services, or legacy system transition efforts.
• Experience facilitating distributed, cross-functional,