Scrum Master

Local to Charlotte is a strong preference. If the candidate is not currently in Charlotte, they must have a strong prior connection to the city and a clear plan for relocation. This is not a remote position.

About the Role

The Scrum Master is responsible for guiding Agile teams in applying Scrum principles, removing barriers to progress, and enabling continuous improvement. This role partners closely with Process Owners, cross-functional teams, and leadership to define and ensure delivery of high-quality products that meet business value objectives. The Scrum Master serves as a servant-leader, coach, and facilitator to help teams work efficiently and collaboratively.

Responsibilities

• Facilitate all Kanban ceremonies and ensure the team maintains a healthy product backlog and definition of done.
• Coach the team to adopt Agile values, mindset, and principles.
• Support team members in understanding their roles and working collaboratively.
• Promote a culture of continuous improvement.
• Identify and remove obstacles that hinder team progress; escalate issues appropriately while protecting the team's focus.
• Track progress and monitor delivery metrics to ensure timely and predictable delivery of deliverables.
• Partner with Product Owners/Process Owners to refine and prioritize the backlog.
• Facilitate clear communication between the team and stakeholders, helping stakeholders understand Agile processes and expectations.
• Introduce and support Agile best practices; encourage experimentation and learning through data-driven decisions.

Requirements

• Strong understanding of Agile frameworks.
• Excellent facilitation and communication skills.
• Either a former developer or a strong background in technology (preferably in security) to collaborate effectively with the internal security department.
• Ability to coach teams and individuals at varying levels of Agile maturity.
• Strong conflict-resolution and problem-solving skills.
• Ability to remove roadblocks and navigate organizational challenges.
• Experience with JIRA and other Agile tools.
• Understanding of the product development lifecycle and basic technical concepts.

Qualifications

• Servant-leadership mindset with empathy and emotional intelligence.
• Adaptability, resilience, and the ability to influence without authority.
• Strong organizational and time-management abilities.
• Typically 2-5+ years of experience in Agile or Scrum roles.
• Background working with cross-functional software or business teams.

Preferred Qualifications

• Certified ScrumMaster (CSM) – Scrum Alliance
• Professional Scrum Master (PSM I/II) – Scrum.org
• SAFe Scrum Master (SSM) – Scaled Agile
• Certified Agile Coach (ICP-ACC) – ICAgile

Pay

$60 - $70 per hour

Schedule

8:00 AM to 5:00 PM

Benefits

• Comprehensive medical, prescription, dental, and vision insurance.
• AD&D and life insurance offerings.
• Short-term disability coverage.
• 401K plan (eligibility-based).