Scrum Master

About the role

The Lean Agile Scrum Master will support the U.S. Department of Veterans Affairs (VA) Veterans Health Administration (VHA) ORIS effort, focusing on Enterprise Health Records Management initiatives.

Responsibilities

• Provide Lean Agile program and project management support for both the overall program effort and individual, distinct, high visibility, high priority VHA projects.
• Coordinate day-to-day program activities, curate ongoing program activities to ensure program plans are up to date and capture evolving client needs.
• Facilitate meetings with senior level stakeholders, ensuring the project team delivers tasks on schedule and at the required level of quality prescribed by the VHA client.
• Provide strong customer interaction skills, including the ability to work with various senior level stakeholders across multiple tasks.
• Manage project teams to create delivery schedules, ensure adherence to program/project delivery targets, curate program and project plans, generate status reports, facilitate program planning and status update sessions, and provide administrative and programmatic support where required.
• Design and implement lean, responsive processes to support program planning and resource management within the Jira application, guided by Lean Agile principles.
• Facilitate daily stand-ups, sprint planning, reviews, and retrospectives.
• Track team capacity and support rapid reallocation during surge events.
• Cook dependencies across triage, workflow, training, and change-management workstreams.
• Support PI Planning and Inspect & Adapt workshops to align prioritization to government needs.
• Help protect team focus while meeting rapid-response demands.

Requirements

• Bachelor’s Degree with 5+ years of relevant experience.
• Certified Scrum Master (CSM) or equivalent Agile certification.
• Experience facilitating Agile teams in a delivery environment.
• SAFe, Lean Portfolio, or Agile experience (SSM or equivalent).
• Prior work on VA or healthcare IT programs, particularly Feder EHR or Oracle/Cerner.
• Strong servant-leadership and impediment-removal skills.