Scrum Master

About the role

The Infosys Healthcare unit is dedicated to transforming the healthcare industry by leveraging cutting-edge AI-driven solutions to simplify complexities and enhance patient experiences. You will be responsible for:

Responsibilities

• Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices.
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights.
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector.
• Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability.
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation.

Requirements

• Absolutely no educational requirement.
• Three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution.

Skills

• A collaborative spirit and excellent communication skills.
• Strong analytical and coordination skills with a focus on process optimization.
• A knack for creating detailed process maps and technical documentation with domain specialization.
• A proactive approach to conducting benchmarking studies and product research.
• Familiarity with system implementation, configuration, and maintenance.
• Effective collaboration and communication abilities with cross-functional teams.

Benefits

• Competitive pay.
• Medical/Dental/Vision/Life Insurance.
• Long-term/Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal).
• 401(k) plan and contributions dependent on salary level.
• Paid holidays plus Paid Time Off.

Pay

TBD.

Schedule

TBD.

Benefits

• Medical/Dental/Vision/Life Insurance.
• Long-term/Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal).
• 401(k) plan and contributions dependent on salary level.
• Paid holidays plus Paid Time Off.