Scrum Analyst (Volunteer)

Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework. Our work prioritizes dignity-protective storytelling, consent-driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs - we are building pathways to confidence, belonging, and long-term opportunity, so every child has the support and foundation to carry their promise forward. , Scrum Analyst (Volunteer) PromiseStack | Product, Technology & Agile Delivery Organization Mentor A Promise (MAP) Location Remote Type Volunteer Reports To Chief Product & Technology Officer (CPTO) Works Closely With Product Managers, Engineers, Designers, Data Team, PromiseInsight, PromisePath About Mentor A Promise Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. As MAP builds technology products and digital platforms, strong execution and delivery systems are essential to ensure reliability, scalability, and impact. About PromiseStack | Product, Technology & Innovation PromiseStack is MAP’s product and technology division responsible for building and maintaining digital platforms, tools, and systems that support programs, data, and user experience. The division ensures that all technology initiatives are mission-aligned, scalable, and operationally sound. Role Overview We are seeking a Scrum Analyst to support agile processes, sprint execution, and delivery tracking across MAP’s product and technology teams. This role ensures that teams operate with clarity, accountability, and consistency—helping translate product strategy into structured, trackable execution. Key Responsibilities Agile Process Support Support implementation of agile frameworks (Scrum or hybrid models)Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectivesEnsure team adherence to agile principles and workflows Sprint Execution & Tracking Track sprint progress, deliverables, and timelinesIdentify blockers and support resolution with relevant teamsEnsure visibility into work status across product and engineering teams Backlog & Workflow Management Support product managers in maintaining and prioritizing backlogsEnsure user stories and tasks are clearly defined and actionableMaintain organized sprint boards and workflow systems Performance & Continuous Improvement Track key agile metrics (velocity, sprint completion, cycle time)Identify process inefficiencies and recommend improvementsSupport continuous improvement of team workflows Cross-Team Coordination Facilitate communication between product, engineering, and design teamsEnsure alignment across multiple workstreams and prioritiesSupport coordination of releases and deliverables Systems & Communication Maintain accurate documentation of sprint activities and outcomesSupport use of project management tools (e.g., Jira, Trello, Asana)Maintain timely, professional responsiveness via Google Workspace Qualifications Required Familiarity with agile methodologies (Scrum, Kanban, or hybrid)Strong organizational and tracking skillsAbility to manage multiple workflows and prioritiesStrong communication and coordination abilitiesAlignment with MAP’s mission and dignity-centered values Preferred Experience in a Scrum Master, Agile Analyst, or project coordination roleFamiliarity with product development or software engineering environmentsExperience with project management tools (Jira, Asana, Trello)Understanding of product lifecycle and delivery processes Commitment Volunteer roleApproximately 5–10 hours per weekMinimum 6-month commitment preferredFully remote What You’ll Gain Experience in agile product and technology environmentsExposure to real-world product development and delivery systemsCollaboration with product, engineering, and design teamsProfessional references and letters of recommendationA meaningful role supporting technology that drives social impact How To Apply Interested candidates must apply directly through Idealist and submit Resume (required)Cover letter (required) describing relevant experience in agile, product, or project coordination and interest in MAP’s mission This role ensures that ideas become delivered products. Help bring structure, clarity, and accountability to how MAP builds and scales technology. Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.