Scrum Master / Business Analyst

About the role

The ideal candidate for this hybrid role is a problem solver, structured communicator, and servant leader who thrives in a fast paced Agile environment. As a Scrum Master / Business Analyst, this individual will guide a high performing development team through disciplined Agile delivery while also serving as the link between clients, stakeholders, and technical teams. The candidate excels at running Agile ceremonies, translating business needs into actionable requirements, and clearing obstacles to ensure continuous, predictable delivery. This role is ideal for someone who has demonstrated strong performance, can operate independently, and consistently uplifts both client confidence and team output. This position is located in our Lafayette, LA office; however, a hybrid working model is acceptable.

Responsibilities

• Run daily scrums, organize sprints, and facilitate all Agile ceremonies, ensuring the team works efficiently and stays aligned with sprint goals.
• Remove blockers and manage cross team dependencies so the team can meet sprint commitments.
• Foster an environment of collaboration, continuous improvement, and transparent communication.
• Ensure adherence to Agile methodologies and tools such as JIRA and Confluence while coaching team members on best practices.
• Gather, analyze, and validate business, functional, and technical requirements.
• Translate business processes into user stories, acceptance criteria, workflows, diagrams, wireframes, and other Agile artifacts.
• Create detailed development tickets and track requirements from intake through delivery.
• Support backlog grooming, refinement, and prioritization discussions with Product Owners and technical leads.
• Facilitate JAD sessions and other collaborative workshops to clarify application needs and ensure alignment across stakeholders.
• Translate ambiguous client needs into clear, actionable requirements and maintain steady communication with client teams.
• Prepare and maintain client facing documentation, analysis reports, meeting minutes, user guides, and other deliverables.
• Perform functional and integrated testing to validate system behavior against requirements and identify regression risks.
• Support test planning, issue reproduction, defect triage, and environment validation in collaboration with developers and testers.
• Work closely with developers, testers, project managers, and analysts to ensure requirements are understood and implemented correctly.
• Mentor junior analysts and support onboarding efforts to improve team resiliency and shared understanding.
• Promote knowledge sharing, transparency, and consistent communication.

Required Qualifications

• Bachelor's degree in business, information systems, or a related field preferred.
• Minimum of 4 years of experience as a Business Analyst and/or Functional Lead in an Agile environment.
• Strong analytical, writing, and communication skills.
• Ability to manage multiple simultaneous workstreams under tight timelines.
• Experience with Agile tools such as JIRA and Confluence.
• Ability to work effectively in a collaborative team environment.
• US Citizenship required.

Desired Qualifications

• Certified Scrum Master (CSM) Certification Preferred But Not Required.
• Experience authoring SQL queries strongly preferred.
• Demonstrated ability to operate in hybrid roles combining Agile facilitation and business analysis.

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well‑being programs

Pay

$80,600.00 – $176,300.00

Schedule

Located in Lafayette, LA office with a hybrid working model available.