Scrum Master / Business Analyst

Location: Newark, Delaware (Hybrid)

About the role

We are seeking a mid to senior level professional to fill a dual Scrum Master and Business Analyst role for a Fraud Technology team. This position will involve approximately 60-70% Scrum Master duties and 30-40% Business Analyst responsibilities. The primary focus will be on optimizing the flow of stories and the value delivered by one or more Scrum teams, serving as an Agile Coach, and ensuring a strong relationship between the Product Owner and the development team.

Responsibilities

• Coordinate and facilitate Scrum ceremonies, including iteration planning, sprint planning, daily scrum meetings, and retrospectives.
• Manage dependencies for the team and provide visibility into team delivery plans and progress.
• Ensure impediments are resolved quickly and that the team follows agreed-to processes.
• Act as an Agile Coach, promoting and coaching the Agile mindset and principles.
• Empower the team to become self-managing and fulfill their cross-functional potential.
• Guide and coach multiple teams on Scrum practices and the development of their understanding of Agile principles.

Requirements

• 5-8 years of combined experience as a Scrum Master and Business Analyst.
• 4+ years of experience as a scrum master for multiple teams.
• Experience with Agile delivery tools such as JIRA, SharePoint, and ALM for requirements and SDLC management.
• Experience leading agile development teams comprised of developers, analysts, product owners, and testers.
• Hands-on knowledge of the agile process and ceremonies, including PI planning sessions.
• Demonstrable experience guiding multiple teams on Scrum practices.

Preferred Qualifications

• Experience in the Financial Services or Banking industry.
• Experience with Fraud Detection, Prevention, Servicing, or claims.
• Proficiency with Oracle SQL / PLSQL.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for benefits and resources, and a certified Career Coach.