Scope Repair Technician 3

About the role

Probo Medical is a diagnostic imaging sales and service provider that delivers high-quality, affordable healthcare products and services to medical practices around the world. We focus on building quality relationships with customers by empowering our teams to solve problems together and creating long-lasting partnerships. This position executes the daily activities of the Endoscope Service Environment, including servicing new orders and reservice of items that have failed in the field.

Responsibilities

• Perform repair of endoscopes in accordance with company and OEM procedures and work instructions. Level 3 Technicians can perform Level 1 and Level 2 repairs, plus:
  • Repair and replacement of CCD Objective lens, CCD Video chip, light guide connector, and image bundle
  • All repairs on specialty models: small diameter video and fiber scopes, ultra slim fiber and video scopes, and ultrasound scopes
• Adhere to established manufacturing and material control policies and procedures in compliance with ISO quality standards
• Assist in modifying detailed work instructions for manufacturing, assembly, and testing of endoscope practices
• Assist in diagnosing and servicing repaired endoscopes that have failed in the field
• Comply with ISO quality standards, including capturing assigned data for analysis and reporting to customers and suppliers
• Document and maintain accurate records of all evaluations, repairs, adjustments, and calibrations performed on equipment
• Follow the Company’s Standard Operating Procedures, Quality Management System procedures, and all safety policies and procedures
• Assist other areas of service operations as needed
• Monitor field safety and environmental conditions within the designated facility and report deficiencies per the PROBO Safety Manual

Requirements

• 2 or more years of previous endoscope repair experience
• Demonstrated technical aptitude with the ability to quickly learn new processes and technologies with minimal guidance
• Strong attention to detail, thoroughness, organization, and hand-eye coordination
• Ability to interpret schematics, prints, illustrated parts, diagrams, and technical manuals

Qualifications

• Required:
  • High school diploma or equivalent
• Preferred:
  • Education or training in electronics or medical device repair
  • Previous experience in endoscope repair
  • Experience working in an environment subject to ISO 13485:2016 Medical Devices standards

Skills

• Dexterity in using both hands and fingers
• Ability to lift up to 20 lbs of equipment

Travel Requirements

Little or no travel required (less than 10% of the time).