School Receptionist

Non-Exempt position reporting to the Principal or Administrative Designee.

About the role

Performs responsible school office support functions in the day-to-day operations of a school administration office. Duties require a basic knowledge of school office procedures, secretarial skills, and the ability to handle confidential student information. Performance requires accuracy, attention to details, discretion, good communication skills, and sound judgment.

Responsibilities

• Perform a wide variety of customer service and clerical work related to school functions and activities.
• Provide information and assistance to school personnel or the public on matters requiring detailed knowledge of rules, procedures, policies, precedents, and activities.
• Establish and maintain filing systems.
• Maintain various databases relevant to the area of assignment.
• Assist parents with the completion of registration materials.
• Provide brief orientation to new parents and students.
• Support the school office team in processing forms, applications, documents, records, and other paperwork.
• Greet and assist visitors to the office, including parents, students, faculty, staff, administrators, and others; provide information and directions as appropriate.
• Respond to requests for specialized or confidential information with discretion and judgment in explaining regulations and procedures.
• Assist with the distribution, packaging, and filing of tests as assigned.
• Receive, sort, and distribute incoming mail.
• Perform other duties as assigned that support the overall objective of the position.

Requirements

• High School Diploma or equivalent; course work in office skills preferred.
• Minimum of two years of progressively responsible secretarial and clerical experience, preferably in a school setting.
• Bilingual candidates preferred.
• IVP Fingerprint Clearance card required.

Skills

• Knowledge of modern office practices, procedures, and equipment.
• Knowledge of terminology, policies, practices, and procedures of the assigned area.
• Knowledge of record keeping, staff administration, and confidentiality.
• Knowledge of proper English usage, grammar, spelling, punctuation, and basic arithmetic skills.
• Knowledge of telephone techniques and etiquette.
• Knowledge of district organization, operations, policies, and objectives.
• Skilled in oral and written communications.
• Skilled in operation of a computer and assigned office equipment.
• Skilled in coordinating and performing work with speed and accuracy.
• Skilled in planning, organizing, and prioritizing work to meet schedules and timelines.
• Skilled in communicating with students, staff, parents, and the public using tact, diplomacy, and courtesy.

Physical Requirements

• Critical sensory requirements include general vision corrected to 20/20, ability to hear or listen in the normal range (corrected), and speak clearly to give directions.
• Able to walk, sit, stand, kneel, crouch, crawl, reach, lift (exerting force up to 50 pounds), carry, push, pull, or otherwise move objects up to 125 lbs.
• Ability to perform physical requirements with or without reasonable accommodation.