School Office Specialist

Position Objective

Create a welcoming environment for parents, students, staff and the general public. Supports basic operational functions of the school as well as the administrative team.

Duties & Responsibilities

• Greet and receive all visitors, including current school staff, business and government representatives, community leaders, families, and other community stakeholders.
• Provide excellent customer service at all times.
• Maintain awareness of individuals who are in the lobby or office areas to ensure that they are greeted, guided to the correct person or department and made to feel comfortable and welcomed.
• Receive and route phone calls as well as gather the necessary information from callers in order to transfer calls to the proper party.
• Take a complete and accurate message when necessary, or identify critical or emergency items which require immediate or urgent leadership or departmental action.
• Complete routine typing, filing or other administrative support duties as requested.
• Take appropriate steps to ensure information remains confidential and secure.
• Other duties as assigned.

Qualifications

• Evidence of successful experience in student relations.
• High School Diploma, or G.E.D.
• Excellent and creative computer skills, including the use of Google, posting on different platforms, and visual and written editing of websites.
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
• IVP Level 1 Fingerprint Clearance Card
• Bilingual and fluent in English and Spanish (written and spoken) preferred