School Office Manager
About The Team
ACCEL Schools is seeking a friendly, energetic and ethical School Office Manager to manage all office functions and act as the first point of contact for students, parents and the general public interested at North Bend STEM Academy in Cincinnati, Ohio for the upcoming 2026-2027 school year.
About the Opportunity
The School Office Manager reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs. All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations.
- Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values.
- Manage school-wide phone, email, and in-person communications including:
- Answer phones
- Greet/direct visitors and students arriving at the office
- Implement registration, badging and visiting procedures for parents and guests
- Help create and distribute school newsletters, surveys, and other notifications
- Aid in school events such as Parent Orientation, Open House, school outings, and field trips
- Ensure a clean and welcoming environment is maintained
- Support student enrollment goal and retention processes including:
- Participate in information sessions
- Produce welcome packets and mailers
- Conduct tours and student/parent orientations
- Input student and staff data into the appropriate systems
- Request and obtain records for newly enrolled students
- Achieve compliance with all federal, state, local and school student record-keeping requirements such as to:
- Ensure 100% on-time and complete daily attendance submissions
- Complete all required steps of the truancy process
- Process student withdrawals
- Prepare and maintain transcripts
- Fulfill records requests within policy guidelines
- Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations
- Perform annual student record audits
- Perform administrative support functions such as:
- Preparing reports
- Filing
- Processing incoming and outgoing mail and packages
- Cooking and maintaining calendars
- Maintaining appropriate levels of office supplies and other material inventory
- Logging and reporting issues pertaining to office equipment, technology, custodial, and facilities
- Maintain up-to date transportation logs and coordinate with transportation officer and vendor as needed
- Maintain meal count lists and communicate monthly food calendars
- Achieve compliance with all federal, state and local laws regarding confidentiality and privacy of student records.
- Perform other duties as assigned
About You
Associate’s degree: Bachelor’s degree preferred
Minimum two (2) years’ office management experience
High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint)
Experience learning and mastering new computer programs
High quality written and verbal communication skills
Excellent organization and time management skills
Ability to work independently and contribute to a team
Professional, punctual and self-motivated
Understanding and ability to manage confidential information
Ability to lift 25 lbs.
Ability to pass federal and state criminal background checks (FBI/BCI)
About Us
We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.
Compensation
The annual starting salary for this position is $43,888. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Life benefits
- Paid time off
- Retail retirement contributions
- Optional Basic Life and AD&D insurance
- Discounted childcare at Early Learning Academies locations
Health benefits
- Medical, dental, and vision insurance
- Employee Assistance Program
- Voluntary short-term disability insurance
- Voluntary long-term disability insurance
Career benefits
- Keep growing
- Opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.