Office Manager

Key Responsibilities

• Handle incoming calls, emails, mail, visitors, and general inquiries in a timely and professional manner.
• Maintain organized filing systems, records, and administrative documentation.
• Manage office equipment, systems, and supply inventory to support daily operations.
• Oversee ordering and tracking of office, sanitation, bakery shoes for crews' program, and uniform supplies.
• Support daily inventory data entry and reporting for production planning, including entering packing slips and matching them to invoices.
• Compile and analyze data and reports as requested by leadership.
• Oversee food handler card tracking and compliance, where applicable.
• Manage key card access, activations, terminations, and access levels.
• Maintain confidential employee files and sensitive company information.
• Ensure onboarding and rehire processes are completed accurately and on time, including I-9 and E-Verify requirements in HCM (ADP).
• Partner with the Bakery General Manager and Human Resources on recruiting and staffing activities.
• Candidate communications, pre-screens, and interview scheduling.
• Support HR processes including benefits enrollment, reporting, and administrative documentation.
• Serve as a local administrative resource for employee questions, escalating issues to Human Resources as appropriate.
• Lead planning and coordination of bakery employee events, communications, and engagement activities.

Required Qualifications

• High school diploma or equivalent; Associate’s degree preferred
• Minimum of 3 years of administrative or office management experience.
• Minimum of 3 years of customer service experience.
• Bilingual (English/Spanish) required
• Proficiency with Microsoft Word, Excel, Outlook, Teams, and SharePoint.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience in a manufacturing or production environment.
• Experience with HRIS or HCM systems (ADP Workforce Now preferred).