School Office Manager, Alpha - $110,000/year USD

LOCATION NOTE: This is a full-time, on-site position based at our New York City campus. Alpha is redefining education for learners who exceed conventional classroom pace. We seek a results-oriented operator to create smooth, disciplined, high-caliber systems that enable outstanding learning—day in, day out. Alpha is not a conventional private school. We integrate demanding academics with practical skills and a validated 2-Hour Learning methodology that accelerates student progress beyond standard grade trajectories.

About the Role

You serve as the operational core of our campus: you control daily rhythm, safeguard focused learning time, and maintain precision in every element so Guides can mentor without interruption. You'll manage safety, facilities, and foundational technology administration while cultivating a welcoming, high-performance culture for students and families.

Responsibilities

• Managing comprehensive daily campus operations to maintain the 2-Hour Learning schedule without delays or disruptions.
• Handling first-level technology support (equipment configuration, basic troubleshooting) and managing escalations to IT teams.
• Establishing credibility with students, families, and colleagues through precise communication and reliable execution.
• Executing and reviewing campus safety procedures; overseeing drills, incident documentation, and vendor relationships.
• Enabling critical functions—events, staff orientation, inventory and facilities oversight—to ensure the campus consistently meets high standards.

Requirements

• Bachelor's degree (any field)
• 1+ years overseeing complex operations in education, events, hospitality, or a comparable high-touch service setting.
• Demonstrated ability to remain composed under pressure, demonstrate initiative, and manage competing priorities autonomously.
• Proficiency with basic IT troubleshooting and Google Workspace administration.
• Clear, professional written and spoken communication that fosters community confidence.
• Likely to be legally authorized to work in the United States and available to work on-site in NYC, NY.

Qualifications

• Not specified

Skills

• Structured systems
• Rapid problem resolution
• Measurable results

Benefits

• Not specified

Pay

$55 USD/hour, which equates to $110,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The payment period is weekly.