Scheduling Specialist, Per Diem

About the role

This is a Per Diem Centralized Scheduling position. The functional role supports customer relations, physician relations, patient care & hospital business services by performing administrative & scheduling for multiple areas. Holy Cross Health Florida in Fort Lauderdale has been named one of America’s Best Employers for Healthcare Professionals by Forbes! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Responsibilities

• Perform pre-registration and scheduling.
• Electronically verify insurance eligibility.
• Accurately identify and collect patient financial responsibility.
• Handle complex scheduled events, including high‑dollar testing, associated studies, and those with study‑specific instructions.
• Communicate effectively with service delivery areas to maximize patient flow and customer service.
• Initiate the overall patient experience and begin the billing process for services provided by the hospital.

Requirements

• High School Diploma or equivalent.
• Two (2) to five (5) years of experience in scheduling, financial clearance, or patient access.
• National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Skills

• Proficiency in Patient Registration/Patient Accounting systems and related software.

Schedule

Employment Type: Part time; Shift: Day Shift.