Scheduling Specialist - Hematology Oncology - St. Francis Cancer Center

About the role

Bon Secours is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people through exceptional patient care. The Scheduling Specialist at St. Francis Cancer Center plays a crucial role in coordinating and scheduling patient testing or procedures, ensuring timely appointments and maintaining accurate records.

Responsibilities

• Gathers and interprets patient data from physician offices and/or patients to enable scheduling of tests, surgeries, and pre-certification when necessary.
• Enters patient scheduling information into the hospital computer system, updates demographic and insurance information, and provides pre-registration forms.
• Communicates with patients and physicians about test preparation and scheduling instructions.
• Works with departments to schedule urgent and non-routine appointments.
• Compiles and prepares statistical data as requested by the department supervisor.
• Handles administrative tasks such as filing, photocopying, and data relay as needed.
• Promotes a positive customer focus and handles inquiries with professionalism.

Requirements

• High school diploma or equivalent (required)
• Associate degree in business, healthcare, or related field (preferred)
• Experience with data entry (preferred)
• Typing speed of 45-50 WPM (preferred)

Qualifications

• Knowledge of provider and payer systems
• Ability to communicate effectively with patients, physicians, and other healthcare providers
• Strong organizational and attention to detail skills
• Basic computer skills, including familiarity with hospital computer systems

Skills

• Data entry proficiency
• Excellent communication skills
• Attention to detail
• Organizational skills

Benefits

At Bon Secours Mercy Health, we offer competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions (when eligible). Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts are also provided. Paid time off, parental leave, short- and long-term disability, backup care for children and elders, and tuition assistance are included. Professional development and continuing education support are available.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.