Scheduling Specialist - Hematology Oncology - St. Francis Cancer Center

About the role

Bon Secours is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people through exceptional patient care. The Scheduling Specialist coordinates and schedules patient testing or procedures, ensuring timely appointments and maintaining accurate records.

Responsibilities

• Gathers and interprets patient data from physician offices and patients to enable scheduling of tests, surgeries, and pre-certification when needed.
• Enters patient scheduling information into the hospital computer system, updates demographic and insurance information, and provides pre-registration forms.
• Answers questions about testing, scheduling, and test preparation, and refers patients to specialty area staff as necessary.
• Checks for medical necessity during scheduling and coordinates with departments to schedule urgent cases.
• Compiles and prepares statistical data as requested by the department supervisor.
• Handles administrative tasks such as filing, photocopying, and data relay as assigned.
• Promotes a positive customer focus and manages interactions with patients and healthcare providers professionally.

Requirements

• High school diploma or equivalent (required)
• Associate degree in business, healthcare, or related field (preferred)
• Experience with data entry (preferred)
• Typing speed of 45-50 WPM (preferred)

Qualifications

• Knowledge of provider and payer systems
• Ability to communicate effectively with patients, physicians, and other healthcare professionals
• Strong organizational and problem-solving skills
• Attention to detail and ability to manage multiple tasks simultaneously

Skills

• Data entry
• Customer service
• Scheduling coordination
• Medical terminology

Benefits

Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible). Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts. Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders. Tuition assistance, professional development, and continuing education support. All applicants will receive equal consideration without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.