Scheduling Specialist-Cancer Center-Full time, Days

Responsibilities

• Schedule patient appointments to coordinate with complex treatment regimen timelines and provider requirements, along with scans and other outside provider appointments
• Interact with patients, providers, and other staff both within the practice and at outside facilities providing accurate, timely and responsive information
• Inform patients on preparation for a variety of scans, which may include adjustments to medications and/or diet
• Communicate to multiple teams throughout the Physician Practice upon provider order of scans, treatment, or other services, to ensure engagement of all supporting teams (financial assistance, prior authorization, etc)
• Follow up with patients regarding missed appointments, and coordinate rescheduling to adhere to treatment timeline and physician requirements
• Manage inter-office messages to ensure timely adjustment and communication of patient appointments
• Coordinate processes and route all paperwork as required to meet physician and facility requirements
• Demonstrate courtesy and helpfulness toward patients and their caregivers
• Must be proficient at using dual monitors and multi-line phones while navigating at least three software programs simultaneously

Qualifications

• Required Education: High School Diploma
• Required Experience: At least 1 year of Medical office experience (scheduling patients, scheduling radiology procedures, etc)
• Knowledgeable of Medical Terminology