Scheduling Specialist

About the Role

Axia by Qcells is seeking an experienced Scheduling Specialist to manage project scheduling activities across the organization. In this role, you will review pipeline reports to identify projects ready for scheduling and work with stakeholders to resolve issues that may delay progress. Key responsibilities include identifying qualified installers in specific regions, sharing project details, coordinating schedules, confirming dates with homeowners, and ordering construction materials. You will collaborate with senior management and cross-functional teams to develop project plans that align resources, timelines, and budgets while ensuring five-star customer experience. The ideal candidate will have strong project management expertise, the ability to navigate challenges effectively, exceptional attention to detail, and excellent communication skills. Success in this role means ensuring projects are delivered on time, within budget, and to the highest quality standards.

Responsibilities

• Analyze data and report on key scheduling metrics
• Review pipeline reports to identify projects that are ready for a scheduling event
• Root cause analysis to identify bottlenecks or challenges that are preventing the scheduling team from achieving scheduling quotas
• Make recommendations for solving problems and work cross functionally and with leadership team to remove bottlenecks and improve throughput
• Schedule projects with homeowners and Installation Partners
• Send purchase request to procurement team to order bill of materials
• Oversee a pipeline of projects at the Site Survey, Install, and Inspection Stages to drive projects through scheduling and completion
• Break complex projects into manageable actions, establish timeframes, and prioritize tasks effectively
• Proactively identify potential risks and develop contingency plans. Elevate risk management strategies to safeguard project outcomes

Qualifications

• 5+ years (or a bachelor's degree + 3+ years) of work experience including a proven track record as a Scheduling Specialist, Project Manager, or in a similar role, including managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector
• 3+ years of experience demonstrating excellent customer experience enhancing skills, capable of guiding peers and influencing senior-level management and stakeholders to drive positive business outcomes and unparalleled customer experience
• Exceptional prioritization and time-management abilities, focusing on delivering high-quality positive impact
• Strong capabilities in client-facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges
• Hands-on experience with advanced project management tools (e.g., enterprise-level CRMs) and quality assurance and risk management familiarity

Physical Demands

• Mobility: Standing 20%, Sitting 70%, Walking 10%
• Strength: Pulling, Pushing, Carrying, Lifting up to 10 Pounds
• Dexterity (Frequently): Typing, Handling, Reaching
• Agility (Frequently): Turning, Twisting; (Occasionally): Bending, Crouching