Scheduling Excellence Manager

About the role

Provides enterprise leadership for advancing scheduling strategy, standards, and performance across Ascension.

Responsible for overseeing the implementation/ sustainment of scheduling best practices, and partnering with operational and clinical leaders to ensure alignment with staffing targets, labor budgets, and patient care needs.

Ledges initiatives that strengthen schedule integrity, reduce premium labor, and promote equitable and transparent scheduling processes.

Provides oversight of scheduling governance, performance monitoring, and continuous improvement initiatives to advance Scheduling Excellence across ministries.

Responsible for working with market schedulers to improve schedule quality, timeliness, accuracy and completeness and ensure key performance indicators (KPIs) are met in these areas.

Responsibilities

• Provides enterprise leadership for advancing scheduling strategy, standards, and performance across Ascension.
• Oversees the implementation/ sustainment of scheduling best practices, and partners with operational and clinical leaders to ensure alignment with staffing targets, labor budgets, and patient care needs.
• Leads initiatives that strengthen schedule integrity, reduce premium labor, and promote equitable and transparent scheduling processes.
• Provides oversight of scheduling governance, performance monitoring, and continuous improvement initiatives to advance Scheduling Excellence across ministries.
• Works with market schedulers to improve schedule quality, timeliness, accuracy and completeness and ensure key performance indicators (KPIs) are met in these areas.

Requirements

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
• Must reside in WI.
• Travel to MD is required.
• Healthcare industry background.
• 3+ years of experience in scheduling operations, workforce management, or staff coordination.
• Experience with an enterprise scheduling platform (such as UKG) preferred.

Qualifications

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Skills

• Enterprise scheduling strategy and standards.
• Scheduling best practices.
• Initiatives that strengthen schedule integrity.
• Performance monitoring and continuous improvement initiatives.
• Enterprise scheduling platform (such as UKG).

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning.
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources.
• Family support: parental leave, adoption assistance and family benefits.
• Other benefits: optional legal and pet insurance, transportation savings and more.

Pay

$87,463 - $121,918

Schedule

Monday-Friday | Onsite greater than 50% of the workweek | Must be willing to travel to Baltimore, Maryland on a regular basis.

Equal Employment Opportunity

Equal employment opportunity employer. Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.