Scheduling Coordinator Specialist - MCI North Star Medical Oncology

About MultiCare Cancer Institute

MultiCare Cancer Institute is a physician-led, multi-specialty group within MultiCare Health System, delivering integrated hematology, oncology, radiation, surgical and supportive care across Washington state. Each year, we diagnose and treat more than 6,000 new cancer cases across Olympia, Spokane, Tacoma and Yakima. We bring together advanced pathology, imaging and evidence-based treatment with holistic supportive services to provide personalized, high-quality cancer care. As we continue to grow, we are building the Pacific Northwest’s most comprehensive and high-value oncology network—projected to double in volume over the next five years.

Schedule

FTE: 1.0, Shift: Day, Schedule: Monday - Friday 8:30am - 5:00pm

Position Summary

The Scheduling Coordinator-Specialty Clinic is responsible for providing coordination of the provider’s surgery and clinic schedules. This is a clerical position which is the first line representative to the hospitals and surgery centers and is responsible for scheduling appointments and operative procedures. This position works as a team member of the clinic.

Responsibilities

• Coordinates the scheduling of appointments and surgical procedures accurately, recognizing the importance and relationship to patient care
• Verifies insurance benefits
• Obtains insurance pre-certification and authorization as required
• Coordinates and schedules patient appointments to include pre-op, pre-admit and post-op appointments
• Schedules all meetings for provider, including attorney and vendor meetings
• Maintains, coordinates and manipulates provider clinic schedule to accommodate surgical cases, CME, vacation, court appearance, attorney depositions and all other meetings for the provider, using both Epic and MS Outlook programs

Requirements

• High school graduate or equivalent preferred
• Two (2) years of clerical experience in a medical environment (preferred)

Why MultiCare Cancer Institute

• Patient-centered care – Our oncology specialists, nurse navigators and support teams guide each patient with compassion, clarity and seamless coordination through every stage of their cancer journey
• Mission-driven impact – We’re dedicated