Jobs · Administrative · North Carolina

Scheduling Coordinator - Plumbing

Stancil Services · Leland, NC · 1 wk ago
AdministrativeFull-time

About the role

The Scheduling Coordinator – Plumbing supports the scheduling operations team for an assigned construction phase at Stancil Services. This role involves managing administrative and coordination tasks related to scheduling, inspections, locates, and EPOs.

Responsibilities

  • Execute scheduling and coordination tasks for the assigned construction phase under the guidance of the Scheduler or Lead.
  • Enter, maintain, and verify scheduling data within BOLT and Excel.
  • Reviews and manages builder portals daily to identify scheduling updates and ensure timely submission and tracking of EPOs.
  • Maintain daily oversight of builder portals, addressing schedule updates, EPO submissions, and building partner inquiries related to crew ETAs and unscheduled work.
  • Communicate with field teams and customers to confirm job readiness, scheduling updates, and project coordination.
  • Schedule and track inspections, locates, and other related services as required.
  • Process and verify EPOs accurately and in a timely manner.
  • Support document control, data entry, and reporting processes to ensure consistency and accuracy.
  • Collaborate with the Scheduler to maintain alignment on scheduling needs and provide backup support as required.
  • Crosstrain across other construction phases to provide coverage during high volume periods or staff absences.
  • Other related duties as assigned.

Qualifications

  • High school diploma or equivalent (GED, college coursework, technical or trade certification, or foreign equivalent accepted).
  • Strong administrative and computer skills, with attention to detail and organization.
  • Proficiency in Microsoft Excel, Teams, and SharePoint. Familiarity with BOLT or other scheduling systems preferred.
  • Experience in customer service or construction support preferred.

Standards of Performance

  • Deliver professional, accurate, and timely support to customers, vendors, and team members while maintaining confidentiality and integrity.
  • Demonstrate initiative, ownership, and adaptability in a growing, fast-paced company.
  • Manage multiple priorities effectively and maintain strong attention to detail and follow-up.
  • Communicate clearly and consistently, fostering trust and collaboration across all departments.
  • Exhibit reliability and punctuality while following company policies and attendance guidelines.
  • Maintain flexibility and responsiveness when priorities shift.
  • Embrace continuous learning and development toward a future Lead position.
  • Support cross-functional teamwork and contribute to a positive, collaborative culture.
  • Keep organized and accurate records to ensure efficiency and accountability.
  • Uphold Stancil’s standards of excellence, professionalism, and customer commitment.

Benefits

  • 401(k) Matching (100% up to 1st 4% deferred)
  • Dental Insurance
  • Employee Assistance Program (EAP)
  • Health Insurance
  • Up to $500 annual employer HSA match (HDHP enrollment required)
  • Life Insurance (Group & Voluntary)
  • Paid Time Off
  • Vision Insurance
  • Maternity/Paternity Leave
  • Competitive salary + Bonus potential

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