Scheduling Coordinator - Plumbing
Stancil Services · Leland, NC · 1 wk ago
AdministrativeFull-time
About the role
The Scheduling Coordinator – Plumbing supports the scheduling operations team for an assigned construction phase at Stancil Services. This role involves managing administrative and coordination tasks related to scheduling, inspections, locates, and EPOs.
Responsibilities
- Execute scheduling and coordination tasks for the assigned construction phase under the guidance of the Scheduler or Lead.
- Enter, maintain, and verify scheduling data within BOLT and Excel.
- Reviews and manages builder portals daily to identify scheduling updates and ensure timely submission and tracking of EPOs.
- Maintain daily oversight of builder portals, addressing schedule updates, EPO submissions, and building partner inquiries related to crew ETAs and unscheduled work.
- Communicate with field teams and customers to confirm job readiness, scheduling updates, and project coordination.
- Schedule and track inspections, locates, and other related services as required.
- Process and verify EPOs accurately and in a timely manner.
- Support document control, data entry, and reporting processes to ensure consistency and accuracy.
- Collaborate with the Scheduler to maintain alignment on scheduling needs and provide backup support as required.
- Crosstrain across other construction phases to provide coverage during high volume periods or staff absences.
- Other related duties as assigned.
Qualifications
- High school diploma or equivalent (GED, college coursework, technical or trade certification, or foreign equivalent accepted).
- Strong administrative and computer skills, with attention to detail and organization.
- Proficiency in Microsoft Excel, Teams, and SharePoint. Familiarity with BOLT or other scheduling systems preferred.
- Experience in customer service or construction support preferred.
Standards of Performance
- Deliver professional, accurate, and timely support to customers, vendors, and team members while maintaining confidentiality and integrity.
- Demonstrate initiative, ownership, and adaptability in a growing, fast-paced company.
- Manage multiple priorities effectively and maintain strong attention to detail and follow-up.
- Communicate clearly and consistently, fostering trust and collaboration across all departments.
- Exhibit reliability and punctuality while following company policies and attendance guidelines.
- Maintain flexibility and responsiveness when priorities shift.
- Embrace continuous learning and development toward a future Lead position.
- Support cross-functional teamwork and contribute to a positive, collaborative culture.
- Keep organized and accurate records to ensure efficiency and accountability.
- Uphold Stancil’s standards of excellence, professionalism, and customer commitment.
Benefits
- 401(k) Matching (100% up to 1st 4% deferred)
- Dental Insurance
- Employee Assistance Program (EAP)
- Health Insurance
- Up to $500 annual employer HSA match (HDHP enrollment required)
- Life Insurance (Group & Voluntary)
- Paid Time Off
- Vision Insurance
- Maternity/Paternity Leave
- Competitive salary + Bonus potential