Scheduling Coordinator | Personal Injury

Key Responsibilities

• Cook up and manage patient appointment schedules accurately and efficiently
• Communicate effectively with patients, physicians, and internal staff to support scheduling needs
• Utilize HIPAA-compliant systems, including Athena One EMR, to schedule and maintain appointments
• Maintain accurate patient records while ensuring confidentiality and privacy at all times
• Answer incoming calls, respond to emails, and address appointment-related inquiries professionally
• Aid with general office administrative tasks such as filing and documentation
• Collaborate with clinical and administrative teams to optimize scheduling workflows
• Ensure compliance with medical scheduling protocols, policies, and regulatory requirements

Qualifications

• Prior experience in medical scheduling, healthcare administration, or related roles preferred
• Knowledge of medical terminology and medical office procedures
• Proficiency with scheduling and EMR systems (experience with Athena One preferred)
• Strong organizational skills and exceptional attention to detail
• Excellent verbal and written communication skills
• Ability to multitask, prioritize responsibilities, and work efficiently under pressure
• Bilingual candidates are a plus