Scheduling Coordinator II

About the role

The Scheduling Coordinator II coordinates overall service area schedules and activities, serving as a patient liaison for scheduling of services. This role reports to the Practice Manager/Supervisor.

Responsibilities

• Serves as a patient liaison for scheduling of services.
• Responsible for accurate data collection, documentation, and data retrieval.
• Provides clerical, secretarial, and project management functions for the service area.
• Interfaces and communicates with multiple departments.
• Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
• Performs other duties as assigned.

Requirements

• High school graduate or GED.
• Ability to relate well with the public.
• Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling, and punctuation.
• Ability to coordinate multiple schedules based on individual preferences and guidelines.
• Ability to utilize scheduling software and maintain updated schedules.
• Ability to sort and file materials correctly by alphabetical or numeric systems.
• Computer skills required; knowledge of medical terminology preferred.

Working Conditions

Normal office environment with little exposure to excessive noise, dust, temperature, and the like.

Benefits

• Competitive salary and comprehensive benefits package.
• Medical, dental, and disability insurance.
• Matching 401(k).
• Generous paid time off.
• Continuing education support.
• $0 cost benefits at CHKDHS Affiliated Providers and Facilities for most covered services for covered dependent children.

Location

CHKD Health System is headquartered in Coastal Virginia, a region known for excellent schools, waterfront living, and family-friendly communities. Enjoy outdoor recreation such as boating, kayaking, and hiking, along with concerts, sporting events, and nearby amusement parks. Convenient access to Norfolk International Airport and Amtrak allows for easy weekend trips to Washington, D.C., the Outer Banks, or the Blue Ridge Mountains.